Privacy Policy — Prime Energy PE Ltd.
Prime Energy PE Ltd., company registration number 514902147 ("the Company", "we", "us" or "our"), respects the privacy of users of its website and services (each a "User" and collectively the "Users") operated at HaLechi 2, Rishon LeZion] (the "Site").
This Privacy Policy explains how we collect, use and share personal data relating to Users, the purposes for which we process personal data, the parties with whom we may share such data, and Users’ rights in relation to their personal data (the "Privacy Policy"). By registering on or using the Site you consent to the processing of your personal data as described in this policy. If you do not agree with this policy (in whole or in part), do not use the Site or the services provided through it.
The provision of personal data to the Company is voluntary and based on the User’s consent; there is no legal obligation to supply personal data except where required by law. Personal data will be stored in the Company’s data systems for the purposes set out below and processed in accordance with this Privacy Policy and applicable law.
Definition
"Personal data" means any information that identifies or may reasonably identify an individual, including but not limited to: name, identity number, home address, email address, location data, telephone/mobile number, and any information regarding an individual’s physical, health, economic, social or cultural status, or any other information that the User provides via the Site that enables identification.
Language note
This Policy is written using masculine grammatical forms for convenience only and applies equally to all genders.
1. Data we collect
When you use the Site we may collect personal data about you as follows:
a. Inquiries and communications
If you contact us via the Site, email, telephone or otherwise, we will record the inquiry and any information you choose to provide, such as your name, email address and the content of your message. We may also record subsequent communications with you and any information you provide in that context.
b. Automatic/technical data
Certain information is collected automatically about your device and use of the Site, such as device type, browser, operating system, IP address, mobile device identifier (Device ID) and usage data. This may be collected by cookies and similar technologies (see section on Cookies below).
2. Purposes of processing
We process personal data only as described in this policy and in accordance with the Israeli Privacy Protection Law, 1981 and applicable regulations. We use personal data for the following purposes:
- To enable Users to access and use the Site and its services.
- To provide customer service and respond to inquiries, complaints or technical issues, whether directly or via authorized service providers.
- To provide support and respond to requests.
- To communicate with Users, including sending service-related messages and, where permitted, direct marketing, promotional material and updates about products and services offered on the Site.
- To comply with legal obligations, respond to legal requests, and for litigation and dispute resolution.
3. Sharing personal data with third parties
We will not disclose Users’ personal data to third parties except as necessary to achieve the purposes above or in the circumstances described below:
- Service providers: We may share personal data with third‑party service providers acting on our behalf (for example, hosting, cloud services, maintenance, technical support and information security providers). Such providers are contractually bound to maintain confidentiality and implement appropriate security measures.
- Legal or regulatory requirements: We may disclose personal data where required by law, by a court order, or by a competent regulatory authority.
Some third‑party service providers may be located in jurisdictions outside the State of Israel where data protection standards may differ from those in Israel. By using the Site you consent to the transfer of your personal data to such jurisdictions.
4. Third‑party websites and services
The Site may contain links to third‑party websites or integrate third‑party services. Use of those services is at your own risk and is subject to the terms and privacy policies of those third parties.
5. Your rights
Subject to applicable law, you have the right to access personal data that we hold about you. If you find that the data we hold about you is inaccurate, incomplete or outdated, you may request correction or update. We may accept or reject such requests in whole or in part at our discretion, in accordance with applicable data protection laws.
Requests regarding personal data should be sent to: info@prime-nergy.com.
6. Retention and deletion
We retain different categories of personal data for different periods depending on the purposes for which the data was collected and legal requirements. We may delete your personal data when we determine there is no longer a need to retain it for the purposes described in this policy.
7. Cookies and similar technologies
The Site uses cookies and similar technologies and analytical tools (for example Google Analytics) to operate the Site, maintain security and collect usage statistics. A cookie is a small text file that stores information about your interaction with the Site (pages visited, time spent on the Site, referral source, user preferences, etc.). Some cookies are session cookies that are deleted after you close your browser; others are persistent cookies that remain for longer. Cookies help improve browsing experience, personalize content and enable certain functions. You can change your browser settings to block or warn about cookies, but blocking cookies may affect some Site functionality.
8. Security
We apply reasonable organizational and technical measures to protect personal data against unauthorized access, disclosure, alteration or destruction, in line with the sensitivity of the data and legal requirements. However, no technical safeguards can guarantee absolute security; we cannot warrant that the Site is completely immune from unauthorized access or data breaches. Therefore, the Company does not accept liability for unauthorized access or security incidents beyond its reasonable control.
9. Minors
The Site is not directed to minors, and we do not knowingly collect personal data from minors. If you become aware that a minor has provided personal data without parental or guardian consent, please notify us and we will take steps to remove such data.
10. Contact information
For questions, requests or clarifications regarding this Privacy Policy, our data practices or your rights, contact us at: info@prime-nergy.com.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post notice of those changes on the Site. The policy was last updated on June 16, 2026.
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